Engagement model
Plan, Build, Run — one engagement.
Every engagement moves through three phases, delivered under one monthly arrangement. Most first workflows are live within three months, one phase at a time.
01Plan
Workflow assessment and cost-benefit analysis: is this worth building, and what will it return.
Workflow Assessment
- Structured review of current operations
- Time, cost and accuracy loss points identified
- Findings ranked by impact and effort
- Delivered as a ranked backlog, not a slide deck
More detail
Conducted directly with the people performing the work, not from process documentation alone. Output is a ranked list of workflow issues with an initial view of where automation applies, so you know which one to build first and why.
Cost-Benefit Analysis
- Build cost estimated against expected return
- Payback period and ongoing cost modeled
- Adoption risk and change readiness factored in
- Clear recommendation to proceed, or not
More detail
Every recommendation is quantified before any commitment to build, including the honest cost of getting your team to actually use it, not just the cost of building it. If the numbers don't support the investment, that is the outcome we report.
Plan phase · $2,500/mo
02Build
The solution, built end to end with the team that will run it.
Build
- Solution built end to end
- Configured or coded against your real operational data
- Delivered with the team that will operate it, not handed off cold
More detail
The priority is a working capability, not a proof of concept. Built with your operational data from day one, so what works in the build is what works in production.
Integration & Testing
- Connected to the systems you already run
- Validated against real cases before go-live
- Working system, tested in production use
More detail
Integration is scoped during Plan, not discovered mid-Build. Testing happens against real transactions and edge cases from your own operation, not synthetic examples.
Build phase · $2,500/mo
03Run
Training, handoff, and support until your team owns it outright.
Training
- Role-based instruction for every user
- Delivered during live use of the system
- Competency confirmed before handoff
More detail
Training is structured around how each role will actually use the system, not a generic walkthrough.
Handoff
- Documentation of the solution and its logic
- Ownership transferred to your team
- Defined point where the engagement concludes
More detail
You retain full ownership and the ability to operate, modify and extend the solution independently.
Ongoing Support
- Available through early operation and adjustment
- Scoped separately once handoff is complete
- Engagement ends when your team is self-sufficient
Run phase · $2,500/mo
Plan, Build and Run are each billed the same way: $2,500 a month, billed monthly, no minimum term. The workflow assessment and cost-benefit analysis are the Plan month's work, not a free add-on. A second workflow can run in parallel at $5,000 a month. Full pricing and engagement detail →